Transdyn’s commitment to its customers does not stop with the installation and commissioning of a system. Our systems manage vital facilities that cannot afford downtime.
We maintain a national service organization dedicated to the support of our systems. Our Field Service Department provides operations support, software support, and equipment repair and maintenance services throughout the United States and abroad. Each maintenance program is tailored specifically for each system and client’s O&M support needs. We offer contracts ranging from business hours telephone support to 24x7 on-site operations and maintenance.
We can provide a complete range of O&M services including:
- Software support
- Corrective and preventative maintenance
- System administration (accounts, backups, archives)
- Calibration and tuning
- Diagnostics
- Cleaning
- Equipment repair or replacement
- Training and user assessments
- Documentation updates
- Configuration
- Operations staffing
We employ a highly trained staff of field engineers and technicians throughout the U.S. to supplement our customers' internal O&M capabilities by providing comprehensive post installation support and personnel development services. These services ensure the long-term operability and reliability of deployed systems and protect the customer’s technology investment.
Virgil Grovenburg
Field Services Manager
678-473-6400
vgrovenburg@transdyn.com
System Support Call Center
(800) 200-6173